Closed-loop System Conveyor Type Automatic Sand Blasting Machine

Q1: What information do I need to provide when ordering sandblasters/shot blasting machines?

A1: To ensure we deliver the right equipment for your needs, please share:

• Specific machine type (e.g., sandblasting cabinet, automatic sand blasting machine,tumble shot blasting machine, hook-type shot blasting machine)；
• Required technical parameters (e.g., working pressure for sandblasters, processing capacity/load weight for shot blasting machines)；
• Quantity of machines；
• Any special requirements (e.g., custom voltage for your region, additional safety accessories)；
• Delivery address and contact person.
• Sharing your application scenario (e.g., cleaning metal castings, rust removal for steel structures) will also help us recommend the most suitable model.

Q2: How can I track my order status after placing it?

A2: After order confirmation, you’ll get a dedicated sales manager who will update you via Alibaba Message/Chat, email, or WhatsApp (your preferred channel) at key stages:

• Order confirmation & advance payment receipt；
• Production start (with factory photos/videos if requested)；
• Machine testing completion；
• Shipment arrangement (with tracking number)；
• You can also inquire about progress anytime—we respond within 8 working hours on Alibaba.

Q3: What’s the production cycle for sandblasters/shot blasting machines?

A3: It depends on machine type and customization:

• Standard models: 7–10 working days (ready for production after order confirmation)；
• Customized small/medium machines (e.g., adjusted voltage, · · · added safety guards): 12–15 working days；
• Large industrial shot blasting lines (e.g., fully automatic systems): 25–35 working days.

We’ll provide a detailed production schedule in the order contract for your reference.

Q1: Can I request changes to the machine during production?

A1: We strongly recommend confirming all details (parameters, accessories) before production starts. If changes are needed after production begins:

• Minor adjustments (e.g., adding a small toolbox) can be made within 3 working days of production start (may incur a 5–10% extra cost)；
• Major changes (e.g., modifying the machine’s processing capacity, altering the structure) are only possible if production hasn’t reached the core assembly stage—this will extend the cycle and require a new cost quote. No changes can be made once the machine enters the final testing phase.

Q1: Can you add a custom brand plate or laser logo to the machines?

A1: Yes! We offer free basic customization for brand plates/laser logos for orders of 1 unit or more (a value-added service for Alibaba buyers).

Q2: What information do I need to provide for custom brand plates/laser logos?

A2: Please share:

• Logo file (preferred formats: AI, CDR, PNG with transparent background, resolution ≥ 300dpi)；
• Brand plate details (e.g., size: 8cm*5cm, material: stainless steel, color: silver/black, content: your company name + machine model)；
• Logo position (e.g., front panel of the sandblaster, side of the shot blasting machine’s control cabinet)—we’ll confirm the position with a draft before production.

Q3: Is there an extra cost or lead time for custom brand plates/laser logos?

A3: No extra cost for standard customization (1 logo/brand plate per machine). The lead time is only extended by 1–2 working days (as we integrate this step into the final assembly process). For special requests (e.g., gold-plated brand plates, large-size logos > 15cm), a small extra fee (USD 5–15 per unit) applies—we’ll quote the exact amount upfront.

Q1: Where is your factory located, and can I verify your production capacity?

A1: Our factory is in Dongguan, Guangdong Province, China.We’ve been producing sandblasters and shot blasting machines for 15 years, with a 2500㎡ production workshop and 50+ skilled workers.

Q2: Do your sandblasters/shot blasting machines have quality certifications?

A2: Yes! All our machines meet international standards and hold certifications including:

• CE (for European markets, compliant with machinery safety directive 2006/42/EC)；
• ISO 9001 (quality management system, covering raw material procurement to final testing)；
• SGS inspection report (available for each batch of machines upon request). 6. Payment Terms

Q1: What payment methods do you accept on Alibaba International Station?

A1: We support secure payment methods recommended by Alibaba: Alibaba Trade Assurance: The most popular option—your payment is held by Alibaba until you confirm receipt and satisfaction of the machines (100% risk protection)； Telegraphic Transfer (T/T): 30% advance payment to start production, 70% balance before shipment (we provide our company’s bank details certified by Alibaba)； We also provide a 12-month warranty for all machines—free repair/replacement of faulty parts (excluding wear parts like sandblasting nozzles, shot blasting media) during the warranty period.